The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“I was pleasantly surprised by the room's size, with ample space for two large suitcases and comfortable living arrangements.” view full review
Exceptional Service
“The 24-hour service was incredibly impressive; they accommodated our requests at odd hours without hesitation, making our stay stress-free.” view full review
Clean and Fresh
“The hotel maintained a high standard of cleanliness with HEPA-level air, giving us peace of mind during our stay.” view full review
Convenient Amenities
“Having a refrigerator in the room made it easy to store snacks and drinks, which enhanced our overall comfort and enjoyment.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Car hire
Business
Business centre
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Rollaway beds
Bathroom
Bathtub
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
13-17 Observatory Road, Tsim Sha Tsui, Kowloon, Hong Kong,
Hong Kong,
China,
Guangdong
Map view
street view
13-17 Observatory Road, Tsim Sha Tsui, Kowloon, Hong Kong,
Hong Kong,
China,
Guangdong
City landmarks
Hong Kong Island
Hong Kong Skyline
1.4
km
Church
Victoria Harbour
650 m
Park
Kowloon Park
650 m
Tsim Sha Tsui East Promenade
Avenue of Stars
1.3
km
Museum
Hong Kong Science Museum
1.1
km
10 Salisbury Rd
Hong Kong Space Museum
1.1
km
Bus Station
Tsim Sha Tsui East Waterfront Podium Garden
800 m
International Commerce Centre (ICC)
Sky 100 Hong Kong Observation Deck
2.7
km
Tsim Sha Tsui
Tsim Sha Tsui Promenade
1.1
km
No.9 Hong Hom Changyun Street
Hong Kong Coliseum
1.1
km
Shopping Area
Harbour City
980 m
Battery St & Kansu St
Jade Market
1.4
km
Tower
Former Kowloon-Canton Railway Clock Tower
800 m
Landmark
Man Mo Temple
3.2
km
Museum
Hong Kong Heritage Discovery Centre
790 m
Garden
Tin Hau Temple
1.4
km
Shopping Area
iSQUARE
780 m
Museum
Hong Kong Museum of Art
1.3
km
Event hall
Hong Kong Convention and Exhibition Centre
2.1
km
Gallery
Garden of Stars
710 m
Market
Ladies Market
2.4
km
Park
Victoria Park
2.6
km
No.1 Lugard Road
Victoria Peak
4.1
km
330 Shanghai Street
Hong Kong International Hobby and Toy Museum
1.7
km
Nearby
Museum
Hong Kong Museum of History
540 m
Knutsford Terrace
60 m
Mosque
Kowloon Mosque and Islamic Centre
580 m
5 Cameron Rd
Sandbox VR
530 m
Church
Rosary Church
240 m
Shopping Area
The One
430 m
Restaurants
Akita Hamayaki
30 m
2/F
Nomad's
140 m
53-59 Kimberley Rd
Steam Seafood Hotpot Restaurant
30 m
1/F
Red Chicken
50 m
Shop B
Mui Kee Cookfood Stall
160 m
No.45-47 Kimberly Road
Gulu Gulu
110 m
10 Knutsford Terrace
Wildfire Pizzabar
140 m
Avenue of Stars
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Outstanding service
Room for improvement in dining
Facilities were basic
7.8/10
Very good
Rooms
8.1
Location
8.3
Service
8.4
Dining
7.3
Guest reviews
7.8/10
based on 8 reviews
8.3
8.3/10 based on 1115 reviews
John
United Kingdom,
May
2024
6.8/10
The hotel provides many useful suggestions and information for us and offers a bath in the rooms, although they looked much worse than in the pictures. The service, while pleasant, was not as handy as expected, and unfortunately, some unfriendliness was encountered. The location is very convenient, with plenty of food and shopping choices nearby, but it's quite a bit far from the MTR station. The dining options, albeit needing more variety and improvement in quality, came at a very reasonable price.
Rooms
7.0
The rooms, though quite small, provided a bath and useful suggestions and information. They looked worse than in the pictures.
Service
6.0
The service was a mix of pleasant and unfriendly encounters, with some staff being friendly but others not as much.
Location
7.0
The hotel is very convenient with lots of food and shopping choices but is quite a bit far from the MTR station.
Dining
7.0
The dining experience, although needing more choices and improvements in food quality, came at a very reasonable price.
Facilities
7.0
The facilities were satisfactory, but improvements could enhance the overall experience for guests.
Henry
United Kingdom,
February
2024
7.2/10
The hotel offers spacious rooms with a well-laid-out bathroom and a slight view of HK island. Although the check-in experience lacked care, the staff were super friendly and professional. The location, in the quieter part of Tsim Sha Tsui, is convenient for exploring Hong Kong, though it may be challenging for elderly guests due to the upward hill. The dining options have variety but need improvements in food quality. Overall, a decent choice for a stay in Hong Kong.
Rooms
7.0
The rooms are spacious with a well-laid-out bathroom.
Service
8.0
The staff are super friendly and professional, providing assistance such as carrying heavy luggage.
Location
8.0
The hotel is located in the quieter part of Tsim Sha Tsui, within walking distance of the hustle and bustle. Accessible via Uber and taxis, but beware of the upward hill.
Dining
6.0
The dining offers a variety of choices, but there is room for improvement in the quality of food.
Facilities
7.0
The hotel has an aircon unit and is close to a 7-11 for convenience.
Aaron
United States,
January
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were quiet, well-equipped, and away from the lift, ensuring a peaceful environment. The service was exceptional with incredibly nice and friendly staff who went the extra mile to accommodate my requests. The location was perfect, close to many attractions and convenient for exploring the city. The dining experience was satisfactory but could offer more variety. Overall, a great value for the money.
Rooms
9.0
I loved the quiet and well-equipped room, away from the lift.
Service
10.0
The staff was incredibly nice and confirmed my request for a room farthest from the elevator. They were really helpful and friendly, showing a genuine sense of customer service.
Location
9.0
The hotel's location in TST was excellent, just a short walk from Nathan Road and close to many attractions. Very convenient for exploring the city.
Dining
7.0
The dining options were decent for a few days, but could have been more varied. The prices were a bit high for the offerings.
Facilities
8.0
The facilities were satisfactory and met my needs during my stay.
Carl
United States,
November
2023
8.0/10
I had a wonderful stay at this hotel! The rooms were perfect in every way, spacious, and we even had daily supplies of water and fresh towels. The location was amazing, right by the Bar Street with easy access to dining and transportation. The service was top-notch, with extremely helpful staff though slightly offhand at times. The dining experience was decent, with adequate choices, and the price was fair overall.
Rooms
9.0
The rooms were spacious and well-equipped, with daily supplies of water and fresh towels.
Service
8.0
The service was outstanding, with extremely helpful staff guiding me whenever needed, despite being a bit offhand sometimes.
Location
9.0
The hotel's location was fantastic, near the Bar Street with easy access to transportation and dining options. It felt safe and provided a great base for exploring the city.
Dining
7.0
The dining options were adequate, and the buffet-style meals offered a good variety, though there was room for improvement.
Facilities
7.0
The hotel had all the necessary facilities for a comfortable stay, though nothing extravagant.
Great location
Room for improvement in dining
Peter
United Kingdom,
October
2023
7.8/10
I had a great stay at the hotel, with a mix of positives like the outstanding service and convenient location, but also a few drawbacks such as the room next to the elevator. The hotel provided exceptional service, giving me directions over the phone, and the location was fantastic, offering easy access to transportation and dining options. However, being next to the elevator was not ideal for a solo business traveler. Overall, a good experience with a few minor inconveniences.
Rooms
7.0
The room I stayed in was next to the elevator, as advertised. It was clean and met my needs well.
Service
9.0
The service provided was outstanding, especially with staff giving me directions over the phone.
Location
8.0
The hotel's location was great, offering easy access to transportation and dining options. I felt safe and had plenty to do in the surrounding area.
Dining
8.0
I did not use the dining facilities, but they were said to be good value for money with a variety of options available.
Facilities
7.0
The hotel facilities were adequate for my needs during my trip.
Hubert
United Kingdom,
October
2023
8.0/10
I really enjoyed my stay at this hotel. The location is unique, close to the vibrant Knutsford Terrace with plenty of dining options, albeit a bit hilly to reach from the MTR station. The service was exceptional, especially the taxi service which was beyond helpful. The breakfast offered a good variety of delicious options, but the room size was on the smaller side, typical of Hong Kong standards.
Rooms
8.0
The room was larger than expected in Hong Kong, and the check-in and check-out process was fast.
Service
9.0
The staff was very friendly and helpful throughout my stay.
Location
7.0
The hotel's location near Knutsford Terrace is ideal for both business and leisure travelers, although the slope can be a bit challenging to climb.
Dining
8.0
The breakfast had a great selection of both cold and warm meal choices, making it a satisfying start to the day.
Facilities
8.0
The hotel provides a variety of amenities and services, making the overall stay very comfortable.
Great service
Small room size
Tony
United Kingdom,
September
2023
8.8/10
The hotel is situated in a fantastic location, very convenient to malls, restaurants, and bars, and just a short walk to Tsim Sha Tsui MTR station. The rooms are modern and very clean, with all the necessary amenities for a comfortable stay. The service is excellent and accommodating, ready to assist with any requests. However, the steep hill leading to the hotel may not be suitable for elderly guests. The dining options are varied with reasonable prices but might be costly for budget travelers.
Rooms
9.0
The rooms were modern and very clean with all you needed for a very comfortable stay.
Service
9.0
The service was excellent and very helpful, providing great assistance and a genuinely welcoming atmosphere.
Location
9.0
The location is absolutely wonderful, very convenient to malls, restaurants, and bars, and just 8 minutes walking distance to Tsim Sha Tsui MTR station.
Dining
8.0
The dining experience offers a variety of food choices at reasonable prices.
Facilities
9.0
The hotel's facilities are modern and functional, catering to all your needs during your stay.
Karen
United States,
August
2023
8.0/10
The hotel is situated in a lively area with many dining options, offering comfortable and clean rooms with good quality amenities. The staff is professional and accommodating, although there were some drawbacks in the dining experience. The location is convenient with easy access to transportation and attractions.
Rooms
9.0
The rooms were very comfortable, neat, and tidy, with quality amenities.
Service
8.0
The service was nice and professional, with staff willing to assist and hold our bags. However, there was some reluctance in booking certain services.
Location
9.0
The hotel is perfectly located in a vibrant area with plenty of restaurants and shops within walking distance.
Dining
7.0
The dining options had good quality items, but there could be improvements in variety and temperature.
Facilities
7.0
The facilities were satisfactory overall, but there is room for improvement in some areas.
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